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Betting Rules
These Betting Rules explain how wagers are placed, accepted, settled and reviewed at The Clubhouse Casino. They should be read together with the applicable game rules, Terms and Conditions, Privacy Policy and Responsible Gambling information. By placing a bet, you confirm that you understand and accept the rules that apply to your wager.
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1. General betting requirements
The Clubhouse Casino aims to provide a clear and fair betting environment for eligible players in Australia. You must have an active account and meet all applicable age, identity, location and account requirements before placing a wager. You are responsible for ensuring that the information held on your account is accurate, current and complete.
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You must use your own account and payment method, unless an alternative arrangement has been expressly approved in accordance with the applicable account requirements. Accounts must not be shared, transferred, sold or used on behalf of another person. You must keep your login details secure and notify the site promptly if you believe that your account has been accessed without permission.
Players must comply with all laws and regulations that apply to them. It is your responsibility to check whether online betting is permitted in your location before using the service. The Clubhouse Casino may restrict access, suspend an account or decline a wager where required for legal, regulatory, security or operational reasons.
- Only one personal account may be used unless otherwise approved under the applicable account rules.
- You must be of the minimum legal age to use the service.
- You must not place bets while using another person’s account or payment instrument.
- You must not use the service for unlawful activity, fraud, money laundering or other prohibited conduct.
- You should review the rules for the relevant sport, event, market or game before placing a bet.
2. Placing and accepting bets
A bet is submitted when you select the relevant market or game, enter the required stake and confirm the wager using the available betting controls. A bet is not automatically accepted merely because you have entered a selection or viewed a price. Acceptance normally occurs when the wager is recorded in your account and a confirmation is displayed or otherwise made available.
You should check all details before confirming a bet. This includes the selection, market, odds or price, stake, possible return, event and any applicable conditions. Once accepted, a wager may not be changed or cancelled unless the relevant rules, applicable law or customer support process permits it.
The Clubhouse Casino may refuse, limit, suspend or void a bet where this is necessary to correct an obvious error, address a technical issue, comply with a legal obligation, protect the integrity of the service or manage suspected misuse. Where an error affects a displayed price, market, result or account balance, the bet may be reviewed and corrected in accordance with the applicable rules.
If a bet appears to have been accepted but does not appear in your account, you should not assume that it is valid or place a duplicate wager. Check your account history and retain any available confirmation details. A system record of the wager will generally be used to determine whether it was accepted, subject to any investigation of an error or unauthorised activity.
Minimum and maximum stakes
Minimum and maximum stake amounts may apply to particular products, markets, games, accounts or transactions. Any applicable limits will be shown where relevant or described in the applicable product rules. The displayed amount may be subject to change, and a bet may be accepted for less than the amount requested where a limit or operational restriction applies.
3. Odds, markets and event changes
Prices and odds may change before a bet is accepted. The price shown at the time you confirm a wager may not be the same as the price previously displayed. Where a price-change confirmation is required, you may be given the opportunity to accept or reject the updated price before the bet is placed.
Markets may be suspended or removed at any time. This can occur before or during an event and may be caused by a material change, delayed information, a technical issue, a trading decision or an integrity concern. A suspended market should not be treated as available for betting until it is made available again.
Events may be postponed, abandoned, rescheduled, shortened, relocated or otherwise changed. The settlement of affected bets will depend on the rules for the relevant product and market. Some wagers may remain valid when an event is rescheduled, while others may be voided if the required conditions are not met.
- The official event information or result source specified for the relevant product may be used for settlement.
- A change to the event name, venue, participant, format or scheduled time may affect whether a bet remains valid.
- If an event does not take place within the period or under the conditions required by the applicable rules, affected bets may be void.
- Where a market is offered in error, the wager may be reviewed under the rules applying to obvious errors and incorrect information.
4. Settlement and results
Bets are settled after the relevant result or outcome is determined. Settlement is based on the applicable market rules and the official result or source used for that market. A result may be updated if reliable information becomes available after initial settlement, or if the original result was incorrect, incomplete or affected by an official review.
The rules for each market may specify whether settlement is based on the result at the end of normal time, a particular stage of an event, an official announcement, a competition ruling or another defined outcome. Extra time, penalties, appeals, disqualifications, deductions and later changes may be treated differently depending on the market.
For multi-selection or combined bets, each selection is normally assessed under its own market rules. If a selection is void, the remaining selections may continue to apply in accordance with the relevant combination rules. The treatment of a void, postponed or cancelled selection can vary between bet types, so you should review the rules shown for the product before confirming a wager.
Disputes and account records
If you believe a bet has been settled incorrectly, contact customer support through the available service channel as soon as possible. Include the relevant bet reference, date, market and reason for your concern. Account statements, bet histories and system records may be used to investigate a dispute. The result of an investigation may depend on the information available, the applicable market rules and any official correction.
You should regularly review your account activity and report anything unusual without delay. A delay in reporting a concern may make it more difficult to investigate, particularly where event information, transaction records or technical data are no longer available.
5. Responsible gambling, security and rule changes
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, keep track of your time and spending, and never bet more than you can afford to lose. Do not chase losses, borrow money to gamble or bet when you are distressed, tired or under the influence of alcohol or other substances.
- Set personal spending and time limits where these tools are available.
- Take regular breaks and review your betting activity.
- Use account restrictions or self-exclusion options if you need time away from gambling.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Keep your account credentials private and use appropriate device and password security.
The Clubhouse Casino may monitor activity to protect players, maintain service security, prevent fraud and support the integrity of betting. This may include reviewing unusual transactions, account access, betting patterns or other activity that requires clarification. Additional information or verification may be requested before an account, wager or transaction can proceed.
These Betting Rules may be updated from time to time to reflect changes to the service, products, laws, regulations or operational requirements. The version published on the website will apply from the stated effective date, unless a different approach is required by law. You should check this page and the rules displayed for a product before placing a new bet.
If there is any inconsistency between these general rules and a specific product, market or game rule, the specific rule will generally apply to that wager. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. By continuing to use The Clubhouse Casino, you confirm that you have read and understood the rules relevant to your betting activity.
