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Cookies Policy

This Cookies Policy explains how The Clubhouse Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of our services.

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1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. Cookies allow a website to recognise a device, remember certain information and support features that make the website work as intended. Some cookies remain on your device only while your browser is open. These are commonly known as session cookies. Other cookies may remain for a longer period or until you delete them. These are commonly known as persistent cookies.

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We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and other tracking or measurement tools. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is needed.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of our website. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.

2. Why we use cookies

The Clubhouse Casino may use cookies for several purposes. The cookies used on a particular page or service may vary depending on how you access the website, the features available to you and the preferences you select.

Strictly necessary cookies

These cookies are needed for core website functions. They may help with account access, navigation, security, fraud prevention, session management and the delivery of pages or services you request. Without these cookies, some parts of the website may not operate properly. Because they support essential functions, they may not be removable through ordinary cookie preference tools, although you may be able to block them through your browser settings. Blocking essential cookies can affect website functionality.

Preference and functionality cookies

These cookies help remember choices you make, such as language, region, display or other settings. They may help provide a more convenient and consistent experience when you return to the website. If you disable these cookies, you may need to enter preferences again, and some features may not operate in the way intended.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, general interaction patterns, browser type, device information and whether a page or feature works as expected. We use this information to identify technical issues, monitor performance, improve content and make the website easier to use. Analytics information is generally reviewed in aggregated or otherwise controlled form.

Security and risk-management technologies

Cookies and similar technologies may support security checks, identity verification, responsible access controls and the detection of unusual or potentially harmful activity. These tools can assist with protecting accounts, the website and users from fraud, abuse, automated attacks and other security risks. Information collected for these purposes may be used alongside other information available to us where permitted by law.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, understand interactions with promotional content and make advertising more relevant. These technologies may be provided by us or by third parties acting on our behalf. They may recognise a browser or device across different websites or services. We do not use cookies to avoid any legal or regulatory obligations, and marketing activity remains subject to applicable requirements and your choices.

3. Third-party cookies and services

Some cookies may be placed by third-party service providers that help us operate, secure, measure or improve the website. For example, a provider may deliver analytics, hosting, security, customer support, content, advertising measurement or other technical services. These providers may process information collected through their technologies under their own privacy policies and terms.

We do not control every technology used by third parties, and a third party may update its cookies or processing practices from time to time. You should review the relevant provider’s information if you want to understand how that provider handles data. The use of third-party technologies does not change our responsibility to handle personal information in accordance with our Privacy Policy and applicable law.

Links to external websites, applications or services may also be available through our website. External services have their own privacy and cookie practices. We are not responsible for the content, security or privacy practices of websites that we do not operate, so you should review their policies before providing information or allowing technologies to be used.

5. Retention, changes and questions

The length of time a cookie remains active depends on its purpose. Session cookies may expire when you close your browser, while persistent cookies may remain until they expire or are deleted. Retention periods may differ for essential, preference, analytics, security and marketing technologies. We aim to retain information collected through cookies only for as long as reasonably needed for the relevant purpose, to meet legal or regulatory requirements, to resolve disputes, to enforce our terms or to protect our rights and users.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our practices. When we make changes, we will publish the updated version on this page and revise the displayed policy information where appropriate. You should check this page periodically so that you remain informed about our use of cookies.

If you have a question about cookies, privacy or the way information is handled, please use the contact method made available on the The Clubhouse Casino website. Do not include account passwords, payment details or other sensitive information in an initial enquiry unless it is specifically requested through a secure process. Our Privacy Policy contains further information about how personal information may be collected, used, disclosed, stored and managed.

By continuing to use the website after reviewing any cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, we will seek it through the relevant notice or preference tool. You may withdraw or change consent at any time using the available controls, subject to the effect this may have on website functionality.